Frequently Asked Questions About Royalton Luxury Resorts

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Frequently Asked Questions About Royalton Luxury Resorts

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Frequently Asked Questions

General Information

Wondering if a luxurious vacation at Royalton is right for you? Read on to learn about some commonly asked questions that might help sway your decision towards luxury.

Why should I vacation at Royalton?

Epitomizing modern elegance, award winning Royalton Luxury Resorts, offers All-In Luxury® vacations in some of the world's most popular tropical destinations, including Jamaica, the Dominican Republic, Mexico, Antigua, Saint Lucia and Cuba. Boasting an array of world-class all inclusive features including the premium, handcrafted DreamBed™, unlimited reservation-free luxury dining, All-In Connectivity™ with complimentary Wi-Fi and in-room long distance calling, a Sports Event Guarantee™, and more.

Can I bring my children?
Yes, we want you to make memories with your entire family. We have many amenities specifically for children such as The Kids Club as well as the Hangout Teens Club. If you're looking for an adults getaway, visit Hideaway at Royalton Luxury Resorts.

How can I get to the resort from the airport?

Nexus Tours airport transfers provide air conditioned comfortable coaches or minivans that will be waiting to take you to your destination. You can choose from shared (economical) or private transfer depending on your travel needs.

SHARED TRANSFER: A coach or minivan shared with other passengers. This is an economical option for those who don't mind sharing the journey with fellow travelers. This works like a shuttle service where people departing or arriving at the same time and travelling on the same route share the transport. Please note that in order to be able to offer this service at its low price, a 2 person minimum fare applies.

PRIVATE TRANSFER: A coach or minivan exclusively for your party. This is a great option for larger families or those who prefer to get going as soon as possible. A coach or minivan, exclusively for your party will be ready on your arrival. As soon as you are on board, it’s straight off to your destination. For more information on transfers, click here.

Check-In & Check-Out Policy

Your vacation at Royalton will be smooth sailing from beginning to end. Learn about our check-in and check-out policies here.

What time can I check in?

You're able to check in at 3:00pm and checkout is 12:00pm.

Can I check out late?

Late checkout is based on availability and comes at an additional cost.

Special Occasions

There’s no better way to celebrate than in luxury. Bring your loved ones along for an all-inclusive celebration of the moments that matter most.

Can I get married at Royalton?

Start planning your destination wedding today by contacting us at 1-877-687-7793 or via email at [email protected].

How do I go about planning a vacation with a big group of people?

For information on Groups, please visit our resort-specific website and complete the form. A representative from our Groups Department will contact you shortly. Alternatively you may call our Groups Department at 1 (758)-457-4100.

Activities & Things To Do

Whether you want to step out of your comfort zone, or enjoy the same pleasures of home while vacationing in paradise, we’ve got it. Read on to learn about our exclusive excursions, daily activities, nightly entertainment, kids activities and fitness programs.

What is there for my children?

Children will never be bored while on vacation. Royalton Resorts has something for everyone!

Hangout Teens Club: The perfect haven for 13 to 17-year-olds, Hangout Teens Club at Royalton features non-stop activities and games with PlayStation lounges and All-in Connectivity™ featuring free high-speed Wi-Fi to keep the family connected. Take the fun outdoors, too! Bring your teens to meet other guests their age while they engage in a variety of sports and activities, including non-motorized sports like snorkeling and kayaking.

Clubhouse Kids Club: Children ages 4 to 12 will be able to socialize with others their own age while interacting with our newest guests, Max & Ruby™, watching cartoons, discovering the playground, and playing various games in secure facilities.

Are there excursions offered?

Yes, we have partnered with Nexus Tours to bring the Caribbean to life. Whether you're looking for adventure or to discover the Caribbean culture, Nexus Tours will help to make your vacation unforgettable.

Click here to learn more about excursions.

Is there a gym?

Royalton offers pristine gym facilities with everything you need to maintain your fitness regime. We also offer Royalton Fit, which brings guests a variety of fitness and wellness classes, taught by professional and certified instructors.

*Not available in Cuba. Classes may vary by resort

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